Ordering Questions

In order to process your order quickly, we need the following details from you: Your billing information Your prescription (required for the order of Prescription medicines)
Dawaiwala.com stocks a wide range of pharmaceuticals and other healthcare products. However, if you do not find what you need, please feel free to contact our pharmacists by mailing us to info@dawaiwala.com. We will get back to you as soon as possible to let you know the availability of the requested medication/products.
Dawaiwala.com accepts the following forms of payment:
1. Paypal
2. Net banking
3. Cash on Delivery (COD)
4. Wallet Cash
No. There are no hidden charges in any of our products.
Payment by COD option is given below in the bullet points:
In the website, select products and add them to your cart and then in the Payment & Order Review page, simply select Cash on Delivery (COD) as your payment method.
NOTE: COD payment method is available for selected locations only. So you will find the COD option in the Payment & Order Review page ONLY if your pincode falls under the COD serviceable pincode list. Then you are required to confirm your COD payment either by replying immediately to our Email or simply by calling us. The sooner you confirm, the sooner we will start to process your order. We will despatch your order once it has been approved. Once the courier agent delivers the product(s) you ordered, you pay him the complete order amount in cash.
We are sorry that in spite of our best efforts your order couldn't be fulfilled. The reason for the cancellation of your order is available:
1.On order details page
Check your Order Details page to know the reason for the cancellation of your order.
2. In order status emails
Reason for cancellation is also available in the order status updates sent via email and SMS messages to your registered email id and phone number respectively.
w a i t . .